Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook

Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook

  • ISBN-13: 9781555703882
  • $10.28

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Here, in one handbook, are the essential theories, tools, and techniques library managers need to create a structured, planned, and well-executed assessment of user needs. Westbrook balances sound theory with practical applications for each phase: planning, research methods, data gathering, analysis, and action. Includes examples of successful studies from public, school, and academic libraries.

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