Working with Difficult People: Revised and Expanded

  • ISBN-13: 9780735202917
  • Author: Muriel Solomon
  • Publisher: Prentice Hall Press
  • Publication date: 2002-03-01
  • Edition: Revised and Expanded ed.
  • Language: English
  • Pages: 336
  • $10.05
  • Save $5.90

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Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

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