Working with Difficult People: Revised and Expanded
- ISBN-13: 9780735202917
- Publisher: Prentice Hall Press
- Publication date: 2002-03-01
- Edition: Revised and Expanded ed.
- Language: English
- Pages: 336
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
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